Prom Policies/FAQ

A prom consultation is a one-on-one session designed to discuss your vision, style preferences, budget, timeline, and expectations for a custom gown. This consultation allows the designer to determine if the project is a good fit and to begin the design process if both parties choose to move forward.

The prom consultation fee is $75.

This fee secures your spot for the prom season, is required prior to any design work, and is applied toward your final gown cost if you proceed.

Consultation fees are non-refundable.

All consultations are scheduled through the designer’s official booking system. Once booked, clients are guided step-by-step through the consultation process.

Custom prom gowns start at $1,000.

Final pricing is determined after the consultation and depends on design complexity, fabric selection, embellishments and detailing, timeline, and delivery method.

A formal quote is provided following the consultation.

Yes. A non-refundable deposit of 30–50% of the total cost is required to begin production once the client chooses to move forward.

Deposits are not due at the time of consultation.

Yes. Payment plans are available and structured based on each client’s needs. Payment schedules are agreed upon prior to production and must be followed as outlined.

Rush orders may be accepted based on availability and timeline approval.

A $150 rush fee applies to all approved rush prom orders and is non-refundable.

No. The designer does not replicate or duplicate other designers’ work.

All gowns are original creations inspired by the client’s vision while maintaining the designer’s creative direction and craftsmanship.

Yes. Clients may provide their own fabric.

If additional fabric or supplies are required, the designer will source them and bill the client accordingly.

The designer is not responsible for defects in client-provided materials.

Yes. Fittings are a required part of the custom design process and are necessary to ensure proper fit and execution of the gown.

Alterations are included for in-person pickups only.

Once a gown has been shipped, the designer is not responsible for alterations or fit adjustments.

Yes. Out-of-state clients are welcome.

Consultations are conducted virtually, and completed gowns may be shipped at the client’s request.

Shipping costs are the responsibility of the client.

Once a design proposal is approved, production begins.

Any changes requested after approval may result in additional fees and are subject to availability and timeline limitations.

Major design changes cannot be guaranteed once production has started.

Clients are responsible for attending all scheduled fittings on time.

Missed or late appointments may result in rescheduling fees and may affect the final fit of the gown.

The designer is not responsible for fit issues caused by missed fittings or late arrivals.

All payments must be made according to the agreed payment schedule.

Late payments may result in paused production.

Gowns will not be released until the balance is paid in full.

Clients are responsible for providing accurate measurements, attending fittings as scheduled, and communicating changes or concerns in a timely manner.

The designer is not responsible for delays caused by missed appointments, late communication, or inaccurate information provided by the client.

Once a gown is picked up or shipped, responsibility transfers to the client.

The designer is not responsible for shipping delays, damage, or alterations once a gown has been shipped.

Due to the custom nature of all services, all sales are final.

No refunds or returns are accepted.

Consultation fees, deposits, rush fees, and payments are non-refundable.

If a client cancels services for any reason, all fees and deposits are forfeited.

The designer reserves the right to refuse or discontinue service if policies are repeatedly disregarded, communication becomes disrespectful, or expectations fall outside agreed terms.